Client Service Coordinator – Professional Services

Our client is an award-winning accounting, tax and advisory firm with a passion for growing and emerging businesses. This year they have been recognized in the Financial Review Top 100 Accounting Firms.
 
They are currently looking for an outgoing and well-presented Client Services Co-ordinator to coordinate the many day-to-day functions of the busy, professional office.

Day-to-day responsibilities:

• Handling the phones and reception, and directing calls and enquiries appropriately
• Greeting and welcoming clients and other visitors to our office
• Scheduling client meetings and coordinating functions for the Partners
• Assisting the Partner and Managers with administration support
• Managing snail mail
• Assisting with some client work including liaising with regulatory bodies (e.g. ATO/ASIC) and other service providers
• Ensuring our office looks professional and is a pleasant and smooth-running environment for both clients and team members
• Supporting the EA and Practice Manager with administration and office projects and initiatives

What we need from you:

• Experience in administration and customer service, ideally in a professional office environment
• Strong attention to detail and proactive attitude
• An innovative, solution-focused approach
• Great written and verbal communication skills
• Outstanding organisational skills
• The ability to prioritise work and meet deadlines
• Strong computer skills, (i.e. competence with MS Office – Word, PowerPoint and Excel)

Training will be provided or the  ATP and ASIC portal / lodgements