Empowering Front Line Managers

Who should attend this workshop?

Every business needs well-trained supervisors who are ready to provide the necessary and appropriate guidance, structure, and encouragement to their staff. It is not only in the best interest of the employee, but also the business, to pay close attention to the supervisor/supervisee relationship, as it is critical to the success of individuals and, ultimately, the organisation.

Challenge Consulting’s full-day Empowering Front Line Managers workshop is an outstanding opportunity to realise your true management potential. This comprehensive and hands-on learning event has been developed for all supervisors, managers and team leaders. You will empower yourself to build and maintain productive working relationships with and among your team members, manage your workflow efficiently, and communicate confidently with your staff. 

Learning outcomes

• The role of the supervisor in staff retention
• Communicating with your team effectively
• Managing generational differences in the workplace
• Managing and resolving conflict
• Managing interpersonal relationships
• Managing your time
• Effective delegation
• Problem solving and decision making
• The effective use of goals
• Understanding your responsibility to identify and manage common performance constraints in the workplace
• Providing constructive feedback
• A health checklist for your team

Workshop feedback