Staff development
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Online Skills Testing
Learning and Development Workshops
Myers-Briggs Type Indicator
Team Building Workshops
Online Team Profiling Tools
Emotional Intelligence (EQ) Testing
Employee Opinion Survey Services
Organisational Effectiveness Profiling (OEP)
Focus Groups
Facilitation Services
Outplacement Programs
Organisational Change Workshop
Exit Interview Consulting Services

Contact:

Elizabeth Varley
Managing Director
(02) 9221 6422
evarley@chall.com.au

Narelle Hess
Organisational Psychologist
(02) 9221 6422
nhess@chall.com.au

Carmen Mackrill
People Services Consultant
(02) 9221 6422
cmackrill@chall.com.au

Mary Turnbull
People Services Manager
(02) 9221 6422
mturnbull@chall.com.au

Patricia Hegarty
Senior Account Manager
(02) 9221 6422
phegarty@chall.com.au

Managing Employee Performance

Workshop Facilitation

We will come to you to minimise your staff’s down time. Or, if it better suits your operation's needs, you can purchase our workshop materials, including comprehensive facilitator guides.

Fees, Bookings and More Information

Please contact:
- Elizabeth Varley, Managing Director - email | (02) 9221 6422
- Mary Turnbull, People Services Manager - email | (02) 9221 6422

“A quality that organisations who do manage to retain employees seem to share is managers who are compassionate, caring, and nurturing while still having the ability to hold employees responsible for high levels of performance. These managers aren’t afraid of developing relationships with employees. Those relationships sustain employee satisfaction even when difficult issues have to be addressed.”

Who should attend this workshop?

This half-day workshop is designed for team leaders, supervisors and new managers who would like to learn or enhance the skills required to manage performance effectively. It provides a comprehensive introduction to the elements of an integrated performance management programme, as well as practical tools to turn the theory to reality.

Learning outcomes

  • Performance management and its objectives.
  • The process of quantifying, measuring, correcting and reporting on performance.
  • That retaining the right people is every manager’s responsibility.
  • The management tools that make up an effective performance management system and how to use them.
  • The skills and techniques required to effectively manage performance, and some practical models to apply.
  • How to manage performance by setting meaningful and manageable goals.
  • How to prepare and conduct performance reviews that really work.
  • How to manage difficult people and situations during the performance review - emotional, timid, angry, threatened, unresponsive, etc.
  • The seven steps to an effective performance management interview.
  • The importance of making development plans an integral part of the process.

Workshop feedback

  • "The Managing Employee Performance workshop was the most professionally-presented workshop I have ever been to!"

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