Special Offers - February 2011

FREE in-house Master-Class

Book your Organisational Change Workshop before March 31st 2012 and receive a FREE in-house Master-Class

The Organisational Change Workshop will help your line managers develop their understanding and skills to help build engagement and readiness for change within your organisation. Click here to learn more ...

Challenge Consulting Master Classes

• Managers and team leaders are being charged with increasing responsibility in our demanding work environment
• Whilst most line managers are really good at managing job or task related issues far too many are ill-equipped to deal with the interpersonal challenges of managing people
• It’s really hard to spare line managers to attend formal training sessions
• Too much that is learned at formal training is lost in any case on return to work due to lack of application and reinforcement of learned skills

At Challenge Consulting we have developed a wealth of first-rate resources to help busy, over-taxed line managers to become more effective people managers. Our expert facilitator, Mary Turnbull, is greatly respected for her practical common-sense approach to imparting simple to apply skills and techniques – resulting in genuine improvement in front line managers’ performance.

Challenge Consulting Master Classes are conducted on your premises over a working lunch or breakfast of 1.5 hours duration. Select your topic from the following highly relevant subject areas, or contact us to discuss your specific needs.

Recruitment and Selection topics

1. Stay out of Court when Recruiting
   • Understand privacy and discrimination considerations as they relate to selection
   • What questions can you ask? What can’t you ask? Why?
   • How do you find out critical information without breaching the law?
   • How do you avoid the potential for unfair dismissal as a result of poor recruitment practices?
2. Determining the Right Organisational Fit
   • What’s the difference between competencies and behaviours and why does it matter?
   • How to use effective behavioural questioning techniques to increase your chances of securing the right organisational fit
3. The Do’s and Don’ts of Reference Checking
   • Who is a good referee?
   • How do you reference check a candidate who is currently employed?
   • Knowing what and how to ask the referee

Front Line Management topics

1. Goal Setting, Measurement and Management
   • Why is it important in an effective workplace?
   • Why is it so badly done in most of our own workplaces?
   • How can it be done more effectively?
2. The Blueprint for Successful Team Leadership
   • Understand and deliver the ten key criteria for excellent team performance
3. Constructive Feedback
   • What is constructive feedback?
   • How do you give it?
   • How do you receive it?
   • Ground rules for positive and negative feedback
4. Effective Time Management
   • Evaluate your own work habits to identify your personal time management roadblocks
   • Urgent vs Important – what does that mean, and why does it matter?
   • Adequate vs Perfect – what does that mean, and why does it matter?

Action

To take advantage of this great offer please contact Elizabeth Varley on (02) 9221 6422 or at evarley@chall.com.au