Employee Opinion Survey Services

An employee opinion survey will enable your organisation to operate more efficiently through the use of employee input and satisfaction ratings.

Challenge Consulting’s Employee Opinion Survey is a valuable tool and can be used in a number of situations including:

a lack of employee retention
the inability to attract suitably qualified staff
a reorganisation of the company
a company relocation
a change in policies
a change in management or the organisation structure
poor employee morale

Opinion surveys give employees a voice and a buy-in to assist in making these situations positive experiences.

The benefits of opinion surveys:

identify employee satisfaction and dissatisfaction

become more productive

serve as a basis for quality improvements

identify areas of inefficiency

identify employee performance barriers

identify improvements to business processes, and

to assist management in the creation of greater workplace harmony

External employee opinion surveys have several advantages over internal surveys:

First, employees will be more candid and open when approached by someone without direct ties to the organisation itself. The concern of expressing thoughts regarding superiors and co-workers’ is removed by dealing with an experienced third party. Additionally, employees tend to provide more honest responses and opinions

Furthermore, when an employee opinion survey is conducted in conjunction with a customer satisfaction survey, disjoints between employee viewpoints and customer viewpoints can be identified.

Feedback

The feedback from staff regarding our Employee Opinion Survey was that the facilitator, Mary Turnbull, was a pleasure to talk to. This quality, combined with her ability to delve further into the key issues, resulted in an accurate and thorough report at the end of the project, and an extremely productive outcome. - Authority of the Queensland State Government

The Employee Opinion Survey Process

1. Initial Briefing
This is an opportunity for us to gain an understanding of your needs and priorities so the employee opinion survey can be tailored to deliver the relevant outcomes to satisfy your particular needs and time frame.

2. Employee Opinion Questionnaire Design
We will work with you to design an Employee Opinion Questionnaire to target your specific issues and concerns. The questionnaire will measure the following critical areas of your organisation:

Organisation Opinion: Includes policies, procedures, rules (written & unwritten), and conditions created by all levels of leadership

Management and Leadership: Describes how group members actually experience the actions and behaviours of their supervisor

Team Interaction: Describes the way group members work together as a team to get the job done, set and meet goals & objectives, and resolve conflict

Work Group Performance: Measures the productivity or output of a work group, its ability to respond to unusual demands, and the extent to which it meets its performance goals & objectives

Satisfaction: Examines the degree to which people are satisfied with the job, organisation, salary, benefits, advancement opportunities, leadership, and peer relationships they experience

3. Employee Opinion Analysis and Evaluation
Challenge Consultant will evaluate all the feedback and prepare a comprehensive report covering all aspects of the survey.

The flow of information gathered from the responses, generates valuable information for your organisation. Listening as people share and compare their different points of view provides a wealth of information - not just about what they think, but why they think the way they do.

4. Employee Opinion Survey Report and Feedback Session
Your Consultant will arrange a time to come to your premises and discuss with you the findings gathered in the Employee Opinion Survey Report and make any recommendations for ongoing improvement. The feedback derived from the responses is extremely valuable. In fact, Employee Opinion Surveys are an increasingly popular tool to learn about the opinions and attitudes of your staff.

Ask Your Staff What They Think and How They Feel

New Starter On-Boarding Survey

This is an effective way to gain feedback on:

the effectiveness of your recruitment process

the gaps in the employee induction and on-boarding programme

potential training needs and gaps,

a disconnect between what was promised and what has been delivered, and

potential employee engagement issues.

Bonus! An opportunity of gaining valuable employee referrals!

High Performer Retention Survey

This is a unique tool to gain feedback from your company’s most valuable asset:

what do your top performers like or dislike

understand what motivates them to stay

identify their career development expectations

what process improvements they have identified

what factors are important to them

Bonus! Improve the retention of your top performers!

Exit Interview Survey

This is a valuable opportunity to gain honest and unbiased feedback from departing employees:

parting with the employee on good terms

identifying possible areas for improvement in organisational processes, management, job design,

remuneration or career planning & development

identifying sources of job dissatisfaction

that there has been no employer breach of the employment contract.

Bonus! Continuous improvement in employee retention and staff attrition

For more information on Exit Interviews click here

Please contact us in strictest confidence to discuss your Employee Opinion Survey project. We will tailor a solution to meet your needs and your budget.