Articles

A range of articles curated from around the internet that we think are relevant to the pursuit of excellence in recruiting, selection and staff development.

7 Things to Consider When Relocating for a Job

Congrats, you’ve gotten a new job offer or a promotion! Just one thing—it requires you to move. Many people are faced with a job relocation at some point in their professional career, and it is no easy decision. If you’ve been approached with a promotion with the caveat of a relocation and you’re having a […]

Global Mobility: A Win-Win For You And Your Employer

Global mobility is on the rise, and many employees want a passport filled with foreign-nation stamps to bolster personal growth and career development. Increasingly, they’re seeking expatriate, commuter, rotational or other alternative assignments to build their resumes. International assignments are a great career development tool and, at the same time, help organisations address talent shortages, […]

Career Changers Make Great Hires

If you have an open position that you just can’t seem to fill, consider hiring someone interested in a career change. Career changers tend to be more flexible, which might make up for some skill deficiencies. Someone on the verge of changing careers may also be willing to take a pay cut to learn new […]

5 Undeniable Signs It’s Time to Leave Your Job

The five signs that you should leave your job or change directions are: #1: You’re unhappy most of every day doing this work. This is not brain science here – the clearest sign that you need is a change is how you feel about the work you’re doing every day. The majority of the time, […]

Soft-skill intensive professions to make up 63% of Australia’s job market in 2030

Digital disruption, globalisation and demographic shifts are shaping Australia’s future skill needs, with soft-skill intensive occupations expected to account for two-thirds (63%) of all jobs in Australia by 2030, according to the Soft skills for business success report by Deloitte Access Economics. The report, commissioned by DeakinCo., analyses the importance of obtaining and measuring soft […]

12 Effective Ways to Assess Candidates’ Soft Skills

When asked, recruiters say that screening candidates for soft skills is one of the top areas they want to learn more about. That’s because soft skills (think leadership, relationship building, communications, adaptability, strategic thinking, learning and interpersonal skills) take up to 25% of the skills required to do the job and to be a great […]

My Difficult, No-Fun First Few Years as a Manager

Today, I’m the head of global talent at LinkedIn, running a team of approximately 475 people, creating and implementing recruiting, culture, learning and compensation strategies for 10,000-plus employees around the world. It’s an awesome job and one I’m thankful for every day. To an outsider, it may appear like I’ve cracked the code on leading […]

11 Powerful Traits of Successful Leaders

Successful leaders are the power and intellect behind their organizations. They are the visionaries charged with steering their brand around pitfalls. They must know when to seize opportunities and how to rally employees to work hard toward their company’s goals. Effective leaders transcend the title of “manager” or “boss.” They have found a way to […]

9 Tips For Recruiting Millennial Talent

If you’re a millennial business owner seeking to recruit other millennial talent, you’re in luck. Social media is good way to go. Eighty-six percent of working people who are in their first decade of employment will use social media to look for jobs and research employers. That should be more than enough reasons for you […]

Social Media Mistakes to Avoid in 2017 to Save Your Career and Job Search

Nearly everyone is on social media, enjoying the connections it offers to friends and family. With that said, it can also wreak havoc on careers and job searches for those who aren’t careful about what they post. What may seem harmless to you may be offensive enough to others that it could prevent you from […]

Why Personal Branding Is Essential To Career Success

Creating a strong personal brand for yourself establishes you as a natural leader and opens doors. At this point, it’s established that personal branding is important for a number of reasons. It provides a clear focus for personal development while establishing yourself as a thought leader. It also works wonders for career success, allowing individuals […]

CEOs Need to Pay Attention to Employer Branding

As the global economy picks up, there is growing concern among CEOs about finding and keeping the best talent to achieve their growth ambitions. Different surveys show that in 2014, 36% of global employers reported talent shortages, the highest percentage since 2007, and in a more recent 2015 survey, 73% of CEOs reported being concerned […]

4 Ways to Effectively Train Employees

Yesterday was a long day for Dawn and Jeff. Along with the rest of the sales team, they spent five hours learning about a new software supposed to make their jobs easier. Although a little burned out from all the information they had to process, Dawn and Jeff return to work, excited to use what […]

Get the most out of Training – Before, During, After

  If you ask people if they need, or would like, more training, chances are they’ll say yes. Whether it’s to learn something new; consolidate existing knowledge; reassure that we know what we’re doing; or even just a change of scenery, most of us jump at the opportunity to attend a training course. Yet businesses can […]

7 Practical Ways to Reduce Bias in Your Hiring Process

A vast body of research shows that the hiring process is biased and unfair. Unconscious racism, ageism, and sexism play a big role in whom we hire. But there are steps you can take to recognize and reduce these biases. So where should you start? And how can you help others on your team do […]

Skin deep: Should Australia consider name-blind resumes?

Ashley, Ashton, Ashish and Ashanti are four incredibly talented people with outstanding resumes. A copy of each is sitting on your desk, and you can’t help but notice that the four resumes are completely identical! So do they have an identical chance of getting hired by you? An interesting parliamentary debate is taking place in […]

Nine reasons why you didn’t get a raise

“In today’s tight economy, companies and managers are having to make tough decisions about where and how to allocate rewards like raises and promotions,” says Mikaela Kiner, Founder/CEO of UniquelyHR. In other words, raises are no longer a given — you can’t simply expect them after you’ve put in X amount of time at your […]

Employees you should consider giving a raise to

Paying out more funds can be tough for anyone – especially if you’re an entrepreneur or owner of a small-business or startup. However, you have to remember that you’re only as strong as your best employees and rewarding their efforts, loyalty, and talents is crucial. Otherwise, you might get a surprise two-week notice. You don’t […]

Signs that your employee warrants a pay rise

Promotions make a lot of business owners nervous. They struggle to know who to promote and when to promote them. Plus, this recognition accompanies a raise, which is expensive for small businesses. But if you think about it, promotions are a key business tool that supports employee retention and performance. Millennials, in particular, actively work […]

Eight managers share the best way to ask for a raise

I asked for a raise for the first time a few years ago. At the time, asking for what I thought I deserved and having a frank discussion about money was outside of my comfort zone — but I did it anyway. I researched the typical salary for my position, consulted mentors and confidants (and Google), […]

How to manage a toxic employee

There’s that one person on your team — the bad apple who has nothing positive to say, riles up other team members, and makes work life miserable. If you can’t fire him, how do you respond to his behaviour? What feedback do you give? How do you mitigate the damage he inflicts?     What […]

Tips on coping with a toxic boss

In Australia, workplace health and safety legislation effectively holds employers responsible for ensuring the emotional, psychological and physical wellbeing of employees. Mental stress claims lodged by affected employees against their employer increased by 25% from 2001 to 2011. Although the proportion of stress claims specifically relating to “poor relationships with superiors” was not reported, a Medibank Private […]

Five Signs of a Toxic Workplace

Right before I started my own business, I worked in a truly toxic workplace. Despite the good pay, it was impossible to imagine myself working there for long, since complete, unquestioning obedience was cherished above all other employee qualities. Frankly, that didn’t jive with my analytical, curious, growth-hungry nature. The whole office – except for […]

Will You Lose Your Job to Artificial Intelligence? Here’s What Experts Really Think

Originally Published On: Jan 10, 2017 On Inc.Com By Kevin J. Ryan   A few months into my time as an insurance claims adjuster, a customer called and said he thought his house was breaking apart. He’d heard what sounded like wood beams snapping in the basement, so he went downstairs and crept into the crawl […]

Implementing an effective workforce plan

1 – Establish where your business is going – Business strategy drives the organizational structure The first step in the strategic workforce planning process is to have a clear understanding of your business strategy. At the end of the day, your workforce is there to implement the strategy and achieve the expected business results. Elements […]

Is workforce planning applicable to small business?

  Workforce planning is a term that gets thrown around in all sorts of ways for all sorts of reasons. But what does it achieve? It is crucial in small organisations where losing an employee or two can have a significant impact on the business, as they make up a large proportion of your workforce. A […]

How do I make my Resume stand out from the crowd?

  Emphasise accomplishments with power verbs. When describing your previous employment experiences, emphasize how you solved problems and added value to the company. Begin phrases with keywords like “increased,” “initiated,” “resolved” and “improved”; these power verbs go beyond simply stating your duties to emphasize how you produced results. Here is a list of other power verbs.   Quantify […]

How Can I Prepare for a Psychometric Test?

Find out what the employer is looking for in the right job applicant When advertising and seeking to fill a position, all employers want the best person for the job by finding the right applicant. It’s about hiring the person who will best fit the job; from a skills, intelligence, personality and cultural perspective. Psychometric testing […]

What are the Different types of Psychometric Tests?

1) Achievement tests Achievement tests measure what a person has learned or achieved in the form of training, formal education or instruction. This test measures what his/her knowledge is in a given area, and to what extent the individual’s proficiency will be compared against a given population. In other words, this kind of test helps […]

Charting Future Talent

Talent mapping should form an integral part of a broader talent management strategy, allowing organisations to assess their existing skills and identify those required for the future According to Mark Hodgson, practice leader at talent and career management firm Right Management:  “Talent mapping could be described as the process of linking talent management with strategic […]

What is employee engagement anyway? Let’s start with what it’s not…

Employee engagement does not mean employee happiness. Someone might be happy at work, but that doesn’t necessarily mean they are working hard, productively on behalf of the organisation. While company game rooms, free massages and Friday keg parties are fun–and may be beneficial for other reasons–making employees happy is different from making them engaged. Employee […]

5 Tips for Better Work-Life Balance

By Jen Uscher If you’re finding it more challenging than ever to juggle the demands of your job and the rest of your life, you’re not alone. Many people are putting in extra hours, or using their smartphones to be on call when they’re not physically at work. “A lot of people are having a […]

How Organisational Culture Affects Work-Life Balance

By Eryc Eyl Working folks who aspire to integrate their work with a meaningful, fun, and fulfilling life are often lone rangers — desperately and individually striving to achieve all they want to achieve at work, at home, in their communities, and within themselves. But the pursuit of work-life balance doesn’t have to be a […]

Five tips for taking quality time off

By Hannah Braime The busier we get and the more commitments we have, the harder it can become to take quality time off. We’ll go into the weekend or our much longed-for vacation iPhone in hand and laptop at the ready—just in case we need to deal with any emergencies. Time off becomes “time to get […]

4 Ways to get employees moving after the holidays

By Heather R Huhman It is the most wonderful time of the year — but these days it’s also the most stressful. After the holidays, employees reluctantly return to work to face a mountain of work, stuffed inboxes and year-end goals that still need to be met. In a study of 1200 individuals surveyed in December […]

How to spot the signs of a great place to work

By Gill Buchanan If you’re looking for a new job, remember it isn’t just the job description you should focus on. It’s just as important to look for an organisation which will be a good fit for you, making it a great place to work. It’s where you will spend a significant amount of time and, […]

A bad reputation costs a company at least 10 per cent more per hire

By Wade Burgess A few years ago, domain registrar and web hosting company GoDaddy was known for its racy ads. While they may have gotten attention in the media, they didn’t help the company do one important thing: hire women. In 2014, women constituted only 14% of GoDaddy’s engineering interns and new graduate hires. Realizing it had […]

Why referrals make the best hires

By Sharon Florentine Most HR pros say job candidate referrals are safer bets when hiring, but most job seekers aren’t networking effectively to get those referrals, according to a new study from Future Workplace and Beyond.com. Looking for a new job but can’t seem to land one? Maybe your poor networking skills are to blame? A […]

Top tips for passive job seekers

By Alison Doyle Do you love your job? Don’t want to even think about looking for a new position? Even if you’re lucky enough to have a job you wouldn’t ever consider quitting, you should be prepared to move on. There are also reasons that it can make sense to quit a job you love. Companies reorganize […]

Personal brand is more than your digital presence

By Laura Montgomery When you think about brand identity, what most frequently comes to mind will be a company logo, overall business reputation and the products associated with a business. Yet one of the most important brands you can focus on to support your company and your career is yourself. Ultimately, people want to do business with […]

Your personal branding strategy in 10 steps

By Rose Leadem Your personal brand communicates your value to the world — not only to potential employers, but to everyone. It is essential today for personal development, career advancement and even establishing yourself as a leader. Expressing who you are, what you do and why you do it will help you position yourself for […]

What resilience means, and why it matters

By Andrea Ovans A small but intriguing new survey by a pair of British consultants confirms the importance of resilience to business success.  Resilience was defined by most as the ability to recover from setbacks, adapt well to change, and keep going in the face of adversity. But when Sarah Bond and Gillian Shapiro asked […]

4 Simple strategies to build resilience in your job search

By Rebecca Wagner There is a tendency to view a job search solely as a means to an end. Conduct a job search, land a job. Landing a job is of course the primary purpose of a job search. But there is a host of benefits that the job search process itself entails. Embracing a […]

When recruiters look at resumes, what vital information do they focus on?

by Ambra Benjamin, engineering recruiter at Facebook I think this varies from recruiter to recruiter and also depends on the role for which you’re applying. For one, I don’t look through stacks of resumes anymore. I hate paper. I do everything online. But I’ll highlight briefly how I personally absorb a resume. I should preface this […]

How to combine early job experience on a resume

by Eric Strauss  How you handle early job experience on your resume depends on its relevance to the job for which you are applying. The more relevant the experience, even from years ago, the more likely you want to highlight it.  Conversely, the less relevant, the more you will want to consider omitting or shortening […]

The festive season brings risks for employers

By Clayton Payne, Special Counsel, Thynne + Macartney The mix of informal interaction and alcohol at Christmas functions can lead to a raft of possible legal claims and complications. That time of the year is fast approaching. With the end of the year comes Christmas functions laced with a fair dose of fun and frivolity. […]

Risky business: Six steps for preventing and managing sexual harassment in the workplace

By Simon Billing (Partner), Cara Leavesley (Senior Associate) & Rosemary Roach (Consultant), Corrs Chambers Westgarth Lawyers Workplace sexual harassment creates significant legal exposure for employers, but it can also have a devastating effect on the health and wellbeing of employees, damage personal relationships and ruin careers. Just by way of an example, last year, an employer was ordered to […]

Dealing with unhappy customers: Turning a challenge into an opportunity

One of Tim’s most important clients has just walked into his office, unannounced. Tim stands up with a smile on his face, ready to greet him, when the dam bursts – his client explodes into an angry tirade because Tim’s organization has failed to make a delivery on time. Because of this, the client was unable […]

How to manage passive-aggressive people

Do you know people who are frequently sarcastic? Do they tease others cruelly or put them down, either directly or behind their back? If so, do they then use the phrase “just kidding” to appear to lessen the blow? Perhaps they respond to conflict by shutting others out and giving them the “silent treatment,” rather […]

This might get loud… Handling difficult conversations at work

By Alison Hill You know the feeling – your shoulders tense up, your heart is racing,  your palms sweat and you tell yourself, ‘This is awful, I have to tell Joe the analysis is really bad, and the work has to be redone. He’s going to be so angry and hate me for this’. We […]

Turning your complex career path into a coherent story

By Anna Ranieri It’s hard when you’ve had a non-standard career trajectory and you want to re-enter the work force, move to a higher position, or enter a new field.  Will a marketing firm see you as a good leadership candidate if you’ve always been a professional fundraiser and small business owner? Would a medical devices […]

Hidden lessons: transferable job skills university teaches you

Woohoo! You survived uni. Sure, you’re up to your eyeballs in debt, you’ve not eaten a proper meal for a good few months, your liver has taken a bit of a bashing and is that a grey hair you can see coming through? But all the instant noodles, sweat and tears were worth it. Not […]

10 tips to tackle workplace bullying

Workplace bullying is a serious issue and a major risk factor for anxiety and depression. Employers have a duty of care under work health and safety legislation to provide a safe working environment – and that includes banishing bullying. Although bullying is often seen as an individual issue, research suggests organisational culture is a significant influencing factor. […]

What you can do about bullies in a small business

By  Andrea Beattie Bullying in the workplace takes a toll on the mental well-being and productivity of workers, and it’s also costing the Australian economy more than $6 billion annually. The Productivity Commission estimates that the cost of a workplace bullying case averages between $17,000 and $24,000; far higher when compared to payouts for “traditional” physical […]

Five ways to boost your resilience at work

By Rich Fernandez Currently, a quarter of all employees view their jobs as the number one stressor in their lives, according to the Centers for Disease Control and Prevention. The World Health Organization describes stress as the “global health epidemic of the 21st century.” Many of us now work in constantly connected, always-on, highly demanding work cultures […]

How to unplug from work during the weekend

by Sabrina Son Whether it’s Thanksgiving, a standard weekend, or a week-long vacation, we all need to give our brain a break from work. But let’s face it: it’s difficult to avoid working while we’re not actually on the clock. We have loose ends, projects that we’re accountable for, and deadlines to meet. However, burnout comes […]

Seven keys for highly effective hiring managers

By Edward Davis Here are seven keys that hiring managers can use to unlock the door to efficient and effective recruiting. 1. Planning. Often our urgency to implement (recruit) translates into a lack of planning. This can lead to poorer outcomes in recruiting if we haven’t properly considered our organizational design, leadership team alignment, competencies, etc. Also, […]

How to introduce yourself at a new job

By Alison Doyle Whether you’re the new kid on the block at a company of 5 people or 50, introductions can be difficult. However, properly introducing yourself is a very important to step in building both professional and personal relationships with your coworkers.  You should first find out if your hiring manager is planning on sending […]

Be grateful; grow your relationships, your organisation and yourself

By Dan Hartman Last week a colleague helped me win the business of a new customer, so I sent her a short email: Thanks again for taking the time out of your day to discuss our Handyman product with me. I had a second meeting with [xxx] today and was able to give much more […]

Eight ways to cope when you’re a team of one

Angharad is a small cog in a big wheel. She goes to work each day and sits in a big office, but she works alone. When the people around her go on team ‘away days,’ Angharad stays at her desk. When she attends company updates, her successes don’t get a mention. And when her co-workers […]

Emotional intelligence in leadership: learning how to be more aware

By James Manktelow and Amy Carlson When you think of a ‘perfect leader,’ what comes to mind? You might picture someone who never lets his temper get out of control, no matter what problems he’s facing. Or you might think of someone who has the complete trust of her staff, listens to her team, is […]

7 Signs of a leader in the making and how to start building key management skills today

By Hannah Morgan If you’ve set your sights on becoming a supervisor, general manager or executive, you can begin building the necessary skills today. Football coach Vince Lombardi once said, ’Leaders are made, they are not born. They are made by hard effort, which is the price which all of us must pay to achieve any goal that is […]

The backlash against open-plan offices: segmented space

By Libby Sander  Open-plan offices may seem like a good idea but research shows they have a negative effect on employees.  Looking back on the changes in office design over the past 30 years, it is easy to see why some employees feel as if they have been subjects in a giant ongoing experiment. For […]

How to create an open office that is more awesome for both introverts and extroverts

By Anjali Mullany Open office layouts can suck—but they don’t have to. Senior editor at Fast Company Anjali Mullany talks with workplace experts about how to turn your collaborative space into super-productive real estate. Earlier this week, my colleague Jason Feifer published a funny and rousing anti-open office manifesto, decrying Fast Company’s shared workspaces and singing the […]

7 Deadly sins of first-time leaders and how to avoid them

We get promoted for our expertise and fired for out lack of leadership. Here are 7 mistakes that rookie leaders make and what we can do to avoid them. By Gordon Tredgold, Founder and CEO, Leadership Principles Becoming a leader for the first time is a highlight of our careers. It shows that not only are […]

Six books first-time leaders should add to their holiday wish list

Unfortunately, there’s no user’s manual for becoming a successful leader. A combination of training, experience and mentorship from other managers is most helpful, but many managers simply learn on the job — for better or worse. Luckily, there are plenty of smart reads that will give you the inspiration and knowledge you need to guide […]

Four easy ways anyone can start developing leadership skills at work

By Caroline Liu Ever feel like you’re at the bottom of a long chain of authority? Pretty sure there aren’t enough resources at your company to help you develop essential skills that’ll get you moving up that chain? Well, you’re not alone. According to the annual Global Millennials survey, cited by Business Insider, most young workers (two-thirds!) are […]

Failing leadership. What is next?

By Jon Mertz What is happening today? Seriously. I can’t help but shake my head and wonder why we have such a sad state of leadership today.  Political leaders spend too much time being derogatory and divisive while kicking the can down the road, letting problems go unsolved. Too many business leaders put self-interest in […]

How to survive a boring presentation

By James LeGrand So, there you are, sitting through yet another boring presentation. As you are actively not listening and you sit back in your chair, you suddenly feel the sharp poke of an elbow from your neighbour. That’s when you realize that you’ve been asleep. What’s worse is that as your eyes open, the […]

Ten ways to turn your next presentation into a conversation

By Maurice De Castro Remember all of those years you sat quietly at school and university listening to someone talk to you from the front of the room? Now you’re sitting through a presentation at work and it seems like you never left the classroom although this time it feels worse, much worse. You sigh […]

Informal learning: Rediscovering the natural pathways that inspire innovation and performance

By Jay Cross People acquire the skills they use at work informally — talking, observing others, trial-and-error, and simply working with people in the know. Formal training and workshops account for only 10% to 20% of what people learn at work. Most corporations over-invest in formal training while leaving the more natural, simple ways we […]

How to manage informal learning

By Helen Mayson Informal learning – where employees learn from colleagues, on the job or even through YouTube – is a valuable process, but try and manage it too tightly and you stifle its effectiveness. Given the growing awareness of the significant role that informal learning plays in the workplace, and the obvious connections between […]

Why you need a different mentor at every step in your career

By David Lumb  When you’re starting out, you need a mentor you can look up to, but later in your career, you’d benefit from getting a fresh perspective. We’ve been told countless times how important it is to find a mentor to help guide you early in your career. But searching for mentors doesn’t stop […]

5 Tips for finding and keeping a good mentor

By Mel Carson, Founder and Principal Strategist at Delightful Communications If you’re building any kind of business, you are going to need advice at some point down the line. For busy professionals, whether they’re experienced entrepreneurs or those about to embark on making their first business idea a reality, a guiding hand and some words of […]

Five steps for giving productive feedback

By Scott Halford It can be a delicate process, but assessing a person’s progress can lead to improvement and growth. Giving feedback to your colleagues and employees provides them with an observer’s insight into how their performance is progressing, as well as advice to solve any problems. But, for a number of people, hearing the […]

Taking constructive criticism like a champ

By Nicole Lindsay I’ve always envied people who can graciously accept constructive criticism. It seems I was not born with that trait, and throughout my career I’ve struggled with receiving feedback, even when it was entirely accurate. At the moment I hear the words of critique, my heartbeat quickens and my mind begins to race—first in […]

Should I quit during the probationary period?

By Shi Tianyun Question: I’ve just started a new job. Although it’s only been two months, I feel like resigning. Should I quit my job even while I am on probation or will it reflect badly on me? Answer: It is important to know the exact reason why you want to quit after only being […]

Five retention factors to keep great employees from quitting

By Sue Bingham With plenty of employees in the private sector quitting their jobs within six months of hire — and many of those in C-suites actively seeking different offers — low morale is an insidious issue your company needs to stay on top of before it sneaks up on you as well. Engaged employees […]

Going temp-to-hire? How to do it right

By Chad Brooks Testing out potential new hires on a short-term basis is an effective way to see if they are going to be a good long-term fit, new research finds Nearly 35 percent of chief financial officers think having a job candidate take on a temporary position initially provides the best insight into whether he […]

Why job seekers should work with staffing agencies

by Kathy McAuliffe Staffing agencies, or temp agencies, can be serious partners in your job search. Employers and your competition are using them, and that means you should, too. Since the end of the recession, employment through staffing companies has been particularly strong, as shown by recent data from the American Staffing Association: Staffing employment grew […]

Millennials want to be coached at work

By Karie Willyerd Imagine showing up to play an important college basketball game on a fabled rival’s home court, only to find you’ve forgotten your shoes. Now consider what to expect from your coach, after losing the game. A royal chewing out for not having your head in the game? The cold shoulder? Worse? Neither, […]

Executive coaching can be a valuable talent management tool

By Kathy Gurchiek    Executive coaching can be a tool for recruiting, developing and retaining an organisation’s leaders, but it’s important to understand what it is—and what it is not, according to coaching expert Jeff Nally, SHRM-SCP. It’s not counselling, mentoring or consulting, according to Nally, who holds professional certification from the International Coach Federation […]

Morgan Stanley to rate employees with adjectives, not numbers

By Michael J. de la Merced For years, Morgan Stanley employees were graded in part on a numerical scale that rated them from 1 to 5. Now, the Wall Street firm plans to change those evaluations — by taking away the numbers. Morgan Stanley told its staff on Thursday that it was overhauling how employees are assessed in […]

Here’s what millennials want from their performance reviews

By Rob Hernandez This year, millennials passed generation X as the largest share of the American workforce, with 18- to 34-year-olds accounting for roughly a third of all employees. That demographic of young workers is forcing companies to re-evaluate their accustomed ways of doing business. At the top of that list, of course, is the […]

What really happens when companies nix performance ratings

By David Rock and Beth Jones, NeuroLeadership Institute The move away from conventional, ratings-based performance management continues to gain momentum. By November 2015, at least 52 large companies had shifted from the practice of once-yearly performance appraisals; estimates are that hundreds of other companies are considering following suit. A wide range of industries are represented, […]

Three tips for leading average performers to workplace success

Charles Coy, senior director of analyst and community relations at Cornerstone OnDemand, reports that 74 percent of the workforce are average performers, the ‘B Team’ who do their jobs competently. Here he provides three tips for leading average performers to achieve workplace success. In mid-August, a New York Times article about Amazon featured heated accounts from […]

Six proven ways to work with a bad boss

No one likes a jerk, and when the jerk is your boss it can be downright terrifying. But you have more control than you think. Much more. By Peter Economy Dislike your boss? You’re not alone. According to research on the topic, three out of four employees say that dealing with their boss is the worst and […]

Three situations where women make better leaders

New research reveals that there are certain circumstances when female leaders get better results than men. By Stephanie Vozza  While they only represent five per cent of Fortune 500 CEOs, recent studies suggest that if companies want great leadership, they should hire a woman. Corinne Post, associate professor of management at Lehigh University’s College of Business and Economics agrees […]

How to make the most of your year-end performance review

By Lisa Evans Being proactive and planning ahead is the best way to maximize the benefits of your yearly performance review. It’s the most dreaded time of the year for many managers and employees: the once-a-year performance review. Although there’s been a lot of talk about the death of yearly performance reviews in favour of more […]

Delivering an effective performance review

By Rebecca Knight It’s performance review season, and you know the drill. Drag each of your direct reports into a conference room for a one-on-one, hand them an official-looking document, and then start in with the same, tired conversation.  Say some positive things about what the employee is good at, then some unpleasant things about […]

Keeping your professional development continuous

By Corinne Mills Employees are constantly being assessed on their knowledge and skills. So how can you stay on top of the game? Do you remember leaving school or university and thinking that exams and assessments would be a thing of the past? It doesn’t take long to realise that the workplace can be an […]

5 strategies that will turn your employees into leaders

By Avery Augustine My boss once told me that managers should always have an exit strategy. Because if (fingers crossed) you receive a promotion or new position, you’ll need to have a plan in place for your departure—including a solid suggestion for someone to fill your role. And that means you need to be preparing your employees […]

Why social media alone won’t get you a job

By Gary Vaynerchuk Business networking is now more important than ever, thanks to the availability of popular social platforms like Twitter, Facebook and LinkedIn. But one thing I always recommend people do is place importance on the value of face-to-face networking. Even with all of the social platforms mentioned above, in-person networking still has a tremendous […]

How introverts can network powerfully: key ways to rock at networking when you hate it

By Kathy Caprino We like to think that we value individuality, but all too often we admire one type of individual — the kind who’s comfortable ‘putting himself out there.’ Sure, we allow technologically gifted loners who launch companies in garages to have any personality they please, but they are the exceptions, not the rule, […]

Why you should never accept a counter offer when you resign

By Lisa Quast   It was a moment in my career that I will never forget. I had accepted a new job at a different company and when I went into my boss’s office to quit, with resignation letter in hand, he offered me a higher salary if I would remain in my current job. […]

You’re leaving!? How to react when employees resign

By Susan Reilly Salgado We’ve all been there. Things at the office are going smoothly. You have an effective team in place. There is harmony and effective collaboration. Your team is going above and beyond, and you’re on track to have a banner year. And then a star employee comes into your office, closes the door, […]

Do these things on your first day of work

By Nicole Cavazos Starting a new job can be both exciting and nerve-wracking. You’re eager to begin a new chapter in your career, but the stress of having to impress your boss and new colleagues is often daunting. Although it might be tempting to play it cool and say very little on the first day, […]

A step-by-step guide for onboarding new hires

The onboarding process entails much more than just making sure your new hire has the right equipment and office space, although that’s certainly part of it. When done right, your onboarding process will affirm your new hire’s decision to join your team and set them up for success in their new role. ONBOARDING STARTS BEFORE […]

Recruiting for cultural fit: a key to avoiding high staff turnover

By Katie Bouton Culture fit is the glue that holds an organization together. That’s why it’s a key trait to look for when recruiting. The result of poor culture fit due to turnover can cost an organization between 50-60% of the person’s annual salary, according to the Society for Human Resource Management (SHRM). But before the […]

How to spot the right cultural fit in a job interview: questions job hunters should ask

by Anne Fisher A recruiter spills the beans on what questions job hunters should ask. Dear Annie: Is there any way to figure out, in a job interview, what a company is really like to work for? I’m job hunting right now, and it’s important to me to find a place where I’d be a good cultural […]