Exit Interview Consulting Program

Exit interviews are conducted with employees who are leaving, or have left an organisation. This is a vital management tool which provides valuable feedback on what they liked or didn't like about their employment and what areas of the organisation they feel need improvement. Benefits include:

• Parting with the employee on good terms
• Measuring the effectiveness of your recruitment processes
• Identifying areas for improvement
• Identifying sources of job dissatisfaction
• Ascertaining if there has been an employer breach of contract
• Vital knowledge will not be lost to the organisation
• Exit interviews can be done relatively quickly and inexpensively
• Continuous improvement in employee retention and staff attrition

Exit Interview Consulting - The Process

1. Initial Briefing

This is an opportunity for us to gain an understanding of your needs and priorities so the exit interview survey can be tailored to deliver the relevant outcomes to satisfy your particular needs and time frame.

2. Exit Interview Questionnaire Design

We will work with you to design an Exit Interview Questionnaire to target your specific issues and concerns. These questions should be open-ended so that there are many possible replies. Short-answer questions, such as those that can be answered "yes" or "no" should be avoided. It is also important to avoid leading questions that suggest the opinions the moderator hopes to receive.

You can choose from the following survey options:

Online Survey Tool - You will receive the benefits of instant reporting of results, process centralisation and the minimisation of internal interviewer bias.

Third Party Interviews - By using our skilled and trained interviewers you will receive in-depth and detailed comments and employee feedback.

3. Evaluation and Analysis

At the completion of the exit interviews your Challenge Consultant evaluates all the feedback and prepares a comprehensive report covering all aspects of the program. The flow of information gathered in the interviews, generates valuable information for your organisation. Listening as people share and compare their different points of view provides a wealth of information - not just about what they think, but why they think the way they do.

 4. Feedback Session

Your Consultant will arrange a time to come to your premises and discuss with you the findings gathered in the Exit Interview Report and make any recommendations for ongoing improvement. The feedback derived from the exit interviews is extremely valuable. In fact, exit interviews are an increasingly popular tool to learn about the opinions and attitudes of your staff.

5. Benchmark Your Employee Expectations

Employee exit interviews provide valuable feedback for you to benchmark employee expectations regarding:

Click here to read more about ways to improve the response rate to your Exit Surveys.

Feedback

Please contact us in strictest confidence to discuss your Exit Interview project.

We will tailor a solution to meet your needs and your budget.