When can I sit my Test?
The first available appointment time is 9.00 am, and the last appointment time is 4.00pm, Monday, Wednesday, and Friday weekly. (Excludes Public Holidays).
It says I can do the test online, how does that work?
We conduct a supervised test over a Skype video call. You will need to provide your Skype name in advance so that we can invite you to connect before your testing time and show your proof of identification over the webcam to the test supervisor before the test commences. We will then send you the link to the testing site and talk you through the online test process. You will have a five-minute practice round before your five-minute assessment for the certificate.
How can I book in my Test?
After placing your order you will receive a receipt from our Online Shop that will contain a link that will take you to the Booking System where you can book in your preferred date and time. This may be sent to your junk/spam folders so please keep a lookout.
How do I get my certificate if I am doing the test over Skype?
We will send a PDF copy of the signed certificate to your email address shortly after the test takes place.
How long will the test take?
Allow yourself approximately 30 minutes to run through the details of the test, ask any questions and conduct the practice and certified typing test.
What happens if I fail the test?
If you do not pass after two attempts you will be required to re-book online, after undertaking some further practice as this often helps to improve typing speed and accuracy.
Can I pay for the test on the day?
No, tests must be purchased in advance from our website. Available payment methods include credit card or PayPal, a receipt will be provided.
How long is the certificate valid for?
The certificate is valid for 5 years.
What’s included in the certificate?
Each Certificate of Attainment includes your name, the date the test was taken, the results achieved in (words per minute and percent accuracy), and a signature of verification.
