
| Online Skills Testing |
| Psychometric Testing Services |
| Learning and Development Workshops |
| Myers-Briggs Type Indicator |
| Team Building Workshops |
| Online Team Profiling Tools |
| Emotional Intelligence (EQ) Testing |
| Employee Opinion Survey Services |
| Organisational Effectiveness Profiling (OEP) |
| Learning and Development Workshops |
| Focus Groups |
| Facilitation Services |
| Outplacement Programs |
| Best Practice Downsizing Workshop |
| Effective Downsizing Guide |
| Exit Interview Consulting Services |
Contact:
Elizabeth Varley
Managing Director
(02) 9221 6422
evarley@chall.com.au
Narelle Hess
Organisational Psychologist
(02) 9221 6422
nhess@chall.com.au
Mary Turnbull
People Services Manager
(02) 9221 6422
mturnbull@chall.com.au
Patricia Hegarty
Senior Account Manager
(02) 9221 6422
phegarty@chall.com.au

Conflict Management
When working with others in teams, conflict is inevitable. Conflict when managed effectively leads to enhanced work relationships and work outcomes. When team members do not understand the purpose of the conflict or don’t manage the conflict effectively, conflict can be counter-productive to the teams’ goals. Our interactive role play exercises demonstrate why counter-productive conflicts develop and the steps individuals need to take to improve their conflict management skills.


